Shipping and VAT Policy

Shipping Costs

Shipping costs are automatically calculated based on the total weight of your order and the destination country.
The total shipping cost will be displayed in your shopping cart and during checkout.

VAT Exemption for EU Businesses

Businesses with a valid VAT number are eligible for VAT exemption.
To qualify, the order must be shipped to the billing address of the company, which must match the address registered in the VIES system.

If the VIES system does not display the company address, additional proof of registration must be provided, such as:

• An official extract from the Chamber of Commerce

• A VAT registration certificate

Would you like to benefit from VAT-exempt purchases?
You can easily register your company through the following form:
👉 B2B Registration Form

Orders Within the EU

Since June 2021, online stores are required to charge VAT based on the VAT rate of the customer’s EU country of destination.
As a result, our sales prices may vary depending on the destination country.

Below is a table showing the standard VAT rates currently applicable within the European Union:

Note: Some countries apply reduced VAT rates to specific goods or services.
The above rates reflect the standard VAT rates applicable to sim racing products and accessories.

Export by Tourists

If you are visiting the Netherlands or another EU country, we can ship your order directly to your hotel.
Please place your order in advance to ensure timely delivery.
VAT is charged based on the country of destination.

Once you have left the European Union, you can reclaim the Dutch VAT through:

• vatfree.com, or

• A Global Blue office at your departure airport.

Orders from Non-EU Customers

We are a European company based in the Netherlands, and all orders are shipped from the Netherlands.
For deliveries outside the European Union, the Incoterm DAP (Delivered at Place) applies.

This means:

• No VAT is charged during checkout.

• The customer is responsible for paying import duties, local VAT, and customs clearance fees upon arrival in their country.

• These fees can be easily settled with the carrier.

Orders to non-EU countries are shipped via UPS or FedEx.
Orders placed before 11:00 AM (CEST) on a business day are usually shipped the same day.
Orders placed after 11:00 AM will be handed over to the carrier on the next business day.

💰 Customs & VAT Overview – Non-EU Countries

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📦 Example (Indicative)

VAT Refund

• Netherlands: You can claim your VAT refund through vatfree.com.

• Other EU countries: Visit a Global Blue office at the airport of departure to reclaim your VAT.

Carriers

We partner with the following reliable carriers:

• PostNL

• DPD

• DHL

• UPS & UPS Express

• FedEx

Carrier Pickup Times

On business days, packages are collected at the following times:

• PostNL, DPD, and DHL: after 23:59 (CEST)

• UPS and FedEx: before 12:00 PM (CEST)

Note:
If you select UPS or FedEx and place your order after 11:00 AM (CEST), your shipment will be transferred to the carrier on the next business day.

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Estimated Delivery Times